* Helpdesk Dynamic Centre (HDC) is a VoIP/IVR Lefatech solution implementation. With this contact center solution you can receive emails, faxes or voice calls (automatic management/forwarding) at same centralized platform, with spool control and email notifications/forward on new faxes and/or recorded voice messages. This platform simplifies your Helpdek tasks and customer contact managment, helping companies to reduce comunication costs and support reply timings. Please feel free to ask us further details about this solution, if your interest. |
